RETURNS

Rebel by Nature does not generally accept returns unless a product has been damaged during transit in such a way that the damage renders the product unusable (contents spilled, defective packaging, etc.) in which case, you have 48 hours to submit a return request after receiving your order.

However, each situation is different, and we are always willing to discuss the details. If you believe your items have been damaged in transit prior to use please immediately send us a photo, including packaging.

Any order may be cancelled prior to shipping. Orders canceled after shipping may be returned in the same, unopened package, with a refund for product cost issued upon our receipt of intact items. Please note that we reserve the right to approve these returns on a case by case basis.

We cannot be responsible for lost or stolen packages but we will work with you to correct any such unfortunate situation.

SHIPPING

We currently use USPS for all shipping services. Orders are typically packed within 24 hours of placement and the estimated delivery window after fulfillment is about 2-5 business days. However weekends, holidays, and high volume can extend that time.

PRIVACY

We will not sell or share your private information with anyone outside our own operations unless lawfully required to do so.